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Sriram Advisory

Learning and capability

Training needs a place to become practice

Course completion is a starting point for examining capability, not the final measure.

Analysis

A team completes a training programme. Attendance is strong and feedback is positive. Those are useful signals about participation and the learning experience. They do not yet tell us whether the work has improved.

To examine that, choose a task the training was intended to strengthen. What should participants now be able to do? Where will they practise it? Who will give feedback? What would a better result look like?

Sometimes the obstacle is the course itself. Sometimes the workplace gives people no opportunity to apply what they learned. A manager may still reward the old behaviour, or a process may leave no room to try a new approach.

Before commissioning another programme, connect one learning objective to one real task. Arrange an opportunity to practise, a person to review the attempt and a date to examine the result. The first attempt may expose gaps; that is useful information for the next round of learning.

The question is not simply whether people attended. It is whether the learning has a route into everyday work.

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